UK - Publishing house Debrett's, which is best known for
having taught social etiquette to the Royal family for more than 200 years, is
extending their services to Gen Y workers who are struggling at work.
Its new programme on ‘social intelligence' for under-30s has
been established after a number of business leaders raised serious issues
around young employees entering the modern workplace.
The courses have also come amidst accusations that schools
and universities are not adequately developing well-rounded individuals, and
are instead more focused on academic results, The Daily Mail reported.
Debrett's own research highlights the concerns that many
young employees struggle to make eye contact at work or interact with senior
colleagues.
It states that "manners, social intelligence, personal
presentation and impact can be as important as academic qualifications".
"With so much focus on exam results and the hectic
informality of modern family life and technology, social graces can be a
casualty."
According to their research, 63% of senior executives said
office juniors lack social skills, and a quarter of them admitted they have been
embarrassed by them in front of clients.
A quarter of executives also said prospective candidates had
inflated expectations about salary and were "over-confident" in
interviews, while 21% sais young employees dressed "inappropriately"
for work or drink too much at social events.
Louise Ruell, Debrett's director of training, said:
"Young employees need to differentiate themselves beyond their academic
achievements.
"The research clearly shows that this is often
lacking."
re-posted from
http://www.humanresourcesonline.net/news/42414
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